People, Product, Place
Our Mission Statement is "to relieve the effects of poverty for families and individuals with needs recognised by approved referral agencies in Southampton and the surrounding area and to support likeminded organisations".
To help us achieve this aim, we are focusing on the following – People, Product and Place.
People - Staff and volunteers are valued and developed
Product - Our funder requirements are fulfilled
Place - SCRATCH communicates effectively with the local and wider community
PEOPLE
SCRATCH is committed to making a positive difference for our clients by responding to the crippling effects of poverty caused by, but not limited to:
- Unemployment
- Debt
- Family Breakdown
- Domestic Violence
- Exclusion
- Physical and Mental Illness
- Lack of skills
- Benefit issues
- Homelessness
- Financial difficulties
PRODUCTS
We achieve this by recycling PRODUCTS
SCRATCH understands and reacts to the changing environment and needs of our clients / funders by supplying basic needs including:
- Furniture & Household items
- Toys and gifts at Christmas
- Paint
- Small electrical items
- Volunteering opportunities
- Training
- Advice and guidance
- Utility vouchers*
- Domestic Appliances*
*for certain areas subject to meeting strict criteria
PLACE
We have a long standing, established PLACE
SCRATCH works effectively in the local and wider community through our relationship with:
- Local Authorities
- Professional referral agencies
- Statutory and voluntary groups
- Employers
- Job Centre
- Other charities